Session 2 Community needs, Objectives, and external influences

Customer and Community Needs Libraries, and public libraries in particular, are there to provide a service to their customers and communities. Who could be classified as a customer? Customers of a public or community library include: Local schools and community groups Local community members People who work or go to school in the area Tourists and visitors to the area Can you think of any other individuals or groups that could be considered a customer of a public library? Read the following articles about the role of libraries in the community https://ala.asn.au/for-what-are-libraries-if-not-for-learning/ https://www.alia.org.au/node/184/public-libraries http://www.abc.net.au/news/2018-02-25/the-future-of-public-libraries/9481540 https://www.uts.edu.au/sites/default/files/Civica+Intrinsic+value+of+libraries+report.pdf https://theconversation.com/state-library-victoria-proves-libraries-arent-just-about-books-theyre-about-community-128116 https://auspostenterprise.co...